Average Ratings 2 Ratings
Average Ratings 0 Ratings
Similar Products
-
AteraThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
ServiceaideServiceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
-
CanfigureCanfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.
-
NinjaOneNinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
-
Zoho DeskInstant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.
-
SuperOpsSuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.
-
deskbirdWhat is deskbird? deskbird makes hybrid work simple, saves costs, optimizes office space, boosts productivity, and fosters team collaboration—all in one easy-to-use app. Why is deskbird different? 📱 All-in-one: one app for desk booking & scheduling, no juggling required. ✅ Ridiculously easy: intuitive, no training needed—so simple a child could use it. 💪 Powerful yet simple: advanced analytics, AI, desk, and resource booking tools without complexity. 🤝 Built for teams: see when colleagues are in, making collaboration effortless. 🔧 Fits your needs: works with 200+ integrations like MS Teams, Outlook or Slack. How do you position yourself against your competitors? We are powering the offices of tomorrow through our USPs: 1. Smart resource management: one tool to manage desk and resource booking, reducing admin workload while maximizing space efficiency. 2. Deep integrations: it works with 200+ integrations, such as MS Teams, Outlook, or Slack. Our Open API ensures flexibility for custom needs. 3. Scalability without complexity: whether managing 50 or 5,000+ employees, deskbird adapts to dynamic workplace needs with real-time user provisioning (SCIM)—all with zero training required.
-
ISL Light Remote DesktopISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.
-
Zoho AssistZoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
Description
Transform your Slack interactions into a streamlined ticketing system with Halp, a contemporary help desk designed for those who cherish Slack. By enhancing the happiness and productivity of your remote teams, Halp allows you to convert any message into a ticket simply by using an emoji. You can track your team's requests from any source, ensuring that you never repeat the same task. With a robust workflow engine and machine learning capabilities, Halp accelerates the resolution of routine inquiries and tasks. Your colleagues are more than just customers; they are your friends, and communicating naturally makes ticketing effortless. Halp's advanced Ticketing Platform is ideal for rapidly expanding teams, and if you already utilize another ticketing solution, we provide seamless integrations with platforms like Zendesk, Jira, and many others. Experience the difference in efficiency and collaboration that Halp brings to your team’s workflow.
Description
Hiver, a Gmail-centric customer support solution, allows teams to collaborate on shared inboxes such as orders@, services@, and support@.
It works within Gmail and is the easiest, most natural way for teams handle customer email communications. It allows customer-facing teams to collaborate better and ensures that all questions are answered promptly by the right people.
Hiver is used by over 1500 companies, ranging from traditional businesses to new-age unicorns. Hiver powers companies like Flexport, Lonely Planet and Upwork.
API Access
Has API
API Access
Has API
Integrations
Slack
Stackreaction
Wufoo
Zapier
Jira
Jira Work Management
Microsoft Teams
ServiceNow
Zendesk
Integrations
Slack
Stackreaction
Wufoo
Zapier
Jira
Jira Work Management
Microsoft Teams
ServiceNow
Zendesk
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
$15 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Atlassian
Founded
2002
Country
United States
Website
www.halp.com
Vendor Details
Company Name
Hiver
Founded
2011
Country
United States
Website
hiverhq.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View